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  • Solution Overview
    • PLC Management and Code Versioning platform
    • Basic terminology
    • Supported automation vendors
  • Project versioning
    • How to upload and manage projects
    • How to use the Windows local client
    • How to view projects incl. changes
  • AI Generated Code Documentation
    • Overview
    • How to generate a documentation
  • Connectivity Service
    • Overview
    • Requirements
    • How to set up a Gateway
    • Configuring Proxy
    • Configuring networks
    • FAQ
  • Browser Based Engineering
    • Working with Browser Based Engineering
    • Up- and download of TIA licenses for Browser Based Engineering
    • Troubleshooting
  • Automated backup
    • Configuring automated PLC backups
  • Automated deployment
    • Directly deploying your projects
    • Deployment Requests (preview)
      • Actions with 2 Factor Authentication (preview)
  • Console administration
    • Creating an account
    • SSO via Azure Active Directory
    • Deleting an account
    • Inviting console users
    • Receiving a console invite
    • Understanding permissions
    • Managing permissions
    • Choosing a subscription plan
    • Viewing bills, downloading invoices, and managing payment methods
  • Examples
    • Quick Start Guide
    • Preparing a Raspberry Pi to be used as a Gateway
  • FAQ
    • Deployment
    • IDEaaS
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  1. FAQ

IDEaaS

After starting an IDEaaS Session with Siemens TIA Portal I get the message "License "Step 7 Professional" was not found". What should I do?

In this case the most likely reason is that you linked a license to this project that does not cover all requirements/modules the project uses. You can link a different license to the project via the options menu for the project and choosing "Licenses management". Here you will see a selection of all licenses you have uploaded.

To make the changes effective you have to close the open IDEaaS session (in case it is still open) and open a new one afterwards.

In case you are sure that you linked the correct license, please open an IDEaaS session and click on the application icon in the top left corner. There you can choose "Siemens Automation License Manager". Please check that the correct license is available in the Automation License Manager inside the SDA License Drive. In case the license is not there or it is not the correct one, please get in touch with the SDA team.

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Last updated 1 year ago