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  • Solution Overview
    • PLC Management and Code Versioning platform
    • Basic terminology
    • Supported automation vendors
  • Project versioning
    • How to upload and manage projects
    • How to use the Windows local client
    • How to view projects incl. changes
  • AI Generated Code Documentation
    • Overview
    • How to generate a documentation
  • Connectivity Service
    • Overview
    • Requirements
    • How to set up a Gateway
    • Configuring Proxy
    • Configuring networks
    • FAQ
  • Browser Based Engineering
    • Working with Browser Based Engineering
    • Up- and download of TIA licenses for Browser Based Engineering
    • Troubleshooting
  • Automated backup
    • Configuring automated PLC backups
  • Automated deployment
    • Directly deploying your projects
    • Deployment Requests (preview)
      • Actions with 2 Factor Authentication (preview)
  • Console administration
    • Creating an account
    • SSO via Azure Active Directory
    • Deleting an account
    • Inviting console users
    • Receiving a console invite
    • Understanding permissions
    • Managing permissions
    • Choosing a subscription plan
    • Viewing bills, downloading invoices, and managing payment methods
  • Examples
    • Quick Start Guide
    • Preparing a Raspberry Pi to be used as a Gateway
  • FAQ
    • Deployment
    • IDEaaS
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On this page
  • Does the connectivity client work in Windows?
  • Is the connectivity client compatible with the Siemens IoT series 2000 gateways?
  • My gateway seems to be offline - Can I manually check if the connectivity client runs well on my local gateway device?
  • Can the connectivity client run as a Docker container?
  • Can I use the gateway behind a proxy?
  • During installation I am getting an error stating that "the key(s) in the keyring /etc/trusted.gpg.d/sda-key.gpg are ignored as the file is not readable by user '_apt'.."
  1. Connectivity Service

FAQ

Does the connectivity client work in Windows?

Yes, but not natively. It works in WSL 2, running one of the Linux versions listed in Requirements. However, WSL 2 requires Microsoft Hyper-V, therefore it only works in bare metal instances, not in Virtual Machines.

Also, mind any extra software firewall installed in the system that may block network packets from WSL to the local network.

Is the connectivity client compatible with the Siemens IoT series 2000 gateways?

Yes, it is compatible with the official Debian Bullseye Linux distribution for it.

My gateway seems to be offline - Can I manually check if the connectivity client runs well on my local gateway device?

Please use the following command to check the status of the gateway

sudo systemctl status sda-gateway

The following command restarts the gateway. Please note that all active connections (e.g., from an IDEaaS) will be closed when executing this command.

sudo systemctl restart sda-gateway

Can the connectivity client run as a Docker container?

Currently we are only offering an option for a native Linux installation. We may expand to Docker containers in the future based on customer requirements.

Can I use the gateway behind a proxy?

Yes, but the connectivity client has to be configured with the proxy settings. Please, refer to Configuring Proxy.

During installation I am getting an error stating that "the key(s) in the keyring /etc/trusted.gpg.d/sda-key.gpg are ignored as the file is not readable by user '_apt'.."

Please execute the following command and retry the installation

sudo chown _apt /etc/apt/trusted.gpg.d/sda-key.gpg
sudo apt update
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Last updated 10 months ago

Error message during installation