FAQ
Does the connectivity client work in Windows?
Yes, but not natively. It works in WSL 2, running one of the Linux versions listed in Requirements. However, WSL 2 requires Microsoft Hyper-V, therefore it only works in bare metal instances, not in Virtual Machines.
Also, mind any extra software firewall installed in the system that may block network packets from WSL to the local network.
Is the connectivity client compatible with the Siemens IoT series 2000 gateways?
Yes, it is compatible with the official Debian Bullseye Linux distribution for it.
My gateway seems to be offline - Can I manually check if the connectivity client runs well on my local gateway device?
Please use the following command to check the status of the gateway
sudo systemctl status sda-gateway
The following command restarts the gateway. Please note that all active connections (e.g., from an IDEaaS) will be closed when executing this command.
sudo systemctl restart sda-gateway
Can the connectivity client run as a Docker container?
Currently we are only offering an option for a native Linux installation. We may expand to Docker containers in the future based on customer requirements.
Can I use the gateway behind a proxy?
Yes, but the connectivity client has to be configured with the proxy settings. Please, refer to Configuring Proxy.
During installation I am getting an error stating that "the key(s) in the keyring /etc/trusted.gpg.d/sda-key.gpg are ignored as the file is not readable by user '_apt'.."
Please execute the following command and retry the installation
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