FAQ

Is the connectivity client compatible with the Siemens IoT series 2000 gateways?

Yes, it is compatible with the official Debian Bullseye Linux distribution for it.

My gateway seems to be offline - Can I manually check if the connectivity client runs well on my local gateway device?

Please use the following command to check the status of the gateway

sudo systemctl status sda-gateway

The following command restarts the gateway. Please note that all active connections (e.g., from an IDEaaS) will be closed when executing this command.

sudo systemctl restart sda-gateway

Can the connectivity client run as a Docker container?

Currently we are only offering an option for a native Linux installation. We may expand to Docker containers in the future based on customer requirements.

During installation I am getting an error stating that "the key(s) in the keyring /etc/trusted.gpg.d/sda-key.gpg are ignored as the file is not readable by user '_apt'.."

Please execute the following command and retry the installation

sudo chown _apt /etc/apt/trusted.gpg.d/sda-key.gpg
sudo apt update

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